Customer Service

At CJP we pride ourselves on our excellent customer service, all our staff are trained to a high standard and can offer you technical advice and prices on request.  Nothing is too much trouble, no enquiry is too big or too small!  Please see below documents you can download.

Downloads

Complaints Procedure

Complaints are handled as a matter of urgency at CJP; we deal with complaint quickly and efficiently. Complaints are a part of an on going learning process we continue to up grade our processes and systems to avoid repeated complaints and endeavor to react with out delay. We are always looking for feed back and welcome your comments whether it be criticism or praise please feel free to comment by contacting us.

Certificate of Conformity

Certificates of Conformity are supplied for all purchases. They state that the products supplied do meet the specification we have provided.